Our founder Daniel Dench is a pioneer of cloud services running a handful of his own businesses on a 100% cloud model before other IT businesses caught on that it is possible to run a super effective business without huge capital expenditures for on premise hardware.
There are now multiple well known suppliers of cloud solutions for every aspect of IT from document storage, security and backups, to printing, networking and virtual machines.
With so many options available, we take away the complexity of finding the best providers on the market, as we have done the research, testing and rollouts to find the best on the market thanks to 'The Big 5' - our 5 selection criteria that all of our products must meet:
There are now multiple well known suppliers of cloud solutions for every aspect of IT from document storage, security and backups, to printing, networking and virtual machines.
With so many options available, we take away the complexity of finding the best providers on the market, as we have done the research, testing and rollouts to find the best on the market thanks to 'The Big 5' - our 5 selection criteria that all of our products must meet:
- The hit by a bus rule - if anything happened to Cairns IT Solutions, what would happen to our clients? All services will continue to function and the vendors will continue to directly provide service and support.
- Must be 'Cloud First' - meaning the solution must primarily be cloud based to reduce the need for expensive onsite hardware
- Must have a single management interface to manage all clients in one place - This ensures fast and simple access for us and our clients via a single web portal.
- Must be scalable up to 300 users - This removes your growing pains as you won't need to overhaul systems as you grow, they grow with you!
- Must be able to bill the solution in our name - this ensures that we can provide all of our clients a single monthly bill to save them the time and stress of running around
Our Solutions
We have a tried and tested solution for every aspect of IT.
Our focus is on security and fixed cost managed services with pricing available on a per customer basis, but we also have some fixed cost project pricing below for the solutions included in our Managed Services agreements.
Managed Workspace (your entire business data in one place, all emails, data and applications)
Product: Microsoft 365
Description: Your entire business accessible from a single portal. Email, Data and third party applications all in one place.
Setup Fee: Available on request dependant on scenario
Per user fee(per Month): Available on request dependant on scenario
Vendor Website: https://www.microsoft.com/microsoft-365
Managed Network Services
Product: Ubiquiti Networks
Description: Managed mesh networking, there's nothing you cant achieve with this all in one networking solution. Site to Site VPNs, 10Km wireless bridges, paid public access hotspots
Setup Fee: Available on request dependant on scenario
Fee schedule:
- Per Month $1 per device to manage device updates
- Per Month $1 per device if connected to our controller or free if purchasing a Unifi Cloud Key
Solution: VOIP Phone Systems
Product: 3cx
Setup Fee: $2500
Fee schedule:
- Annual 3cx license based on number of simultaneous calls required
- Monthly hosting fee $25
Solution: Backups
Product: N-Able
Fee schedule: $200
Per user fee(per Month): Per desktop $25, per Office 365 user $6.50
Vendor Website: https://www.n-able.com/backup
Solution: Security
Product: Trend Micro Worry Free Business Security Services
Setup Fee: $200
Fee schedule: Endpoint/PC and email security $10pm per user
Vendor Website: https://www.trendmicro.com/en_au/small-business/worry-free-services-suites.html
Solution: Internet
Product: Aussie Broadband
Setup Fee: $0
Fee schedule: $125 for a business grade 100/40 connection with unlimited data and a static IP
Vendor Website: https://www.aussiebroadband.com.au/enterprise
Solution: Mobile SIMs
Product: Aussie Broadband
Setup Fee: $0
Fee schedule: Available on request dependant on data allowance required
Vendor Website: https://www.aussiebroadband.com.au/enterprise
Solution: Printing
Product: Kyocera and SMTP2GO
Fee schedule: Available on request dependant on print volume
Per user fee(per Month): $5pm for SMTP2GO - used to ensure reliable delivery of scanned documents to email
Vendor Website: https://www.smtp2go.com
Vendor Website: https://www.kyoceradocumentsolutions.com.au
Solution: Domain Names
Product: Synergy Wholesale
Setup Fee: $0
Fee schedule: $25 per year
Vendor Website: https://synergywholesale.com
Solution: Websites and Marketing Services
Product: Cairns Web Solutions
Setup Fee: minimum $895 for 3 page site
Fee Schedule: $25pm for hosting (updates included)
Vendor Website: https://www.cairnswebsolutions.com/services